Search results for updating your homepage
230 articles found
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Booking Expiration
You can now set Bookings to expire if you haven't received payment by default. Simply select how many hours you would like to give a guest to pay the Deposit, and if no payment is received within the
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Creating a link
You have the option to insert a hyperlink at any place in your website. This can be useful for linking to websites associated with the stay, such as local attractions. Follow the steps provided below
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TripAdvisor
Customer reviews are pivotal as they establish trust between you and potential clients. Connecting your existing TripAdvisor is a very easy way of achieving this, providing you with a competitive
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COVID-19 Tiers December 2020
Last article update 21st December 2020. This article is specific to the Coronavirus advice for England. For the latest information for Ireland, Scotland or Wales please visit the relevant Gov
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Party Flag Alerts
Within SCRUMPY you have the ability to require all guest information coming to stay at your property. If the number of guests added doesn't match the number of guest details that have been inputted
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Deleting a Payment
You have the ability to delete a payment from a booking. We recommend doing this if a payment was added in error. To delete a payment log in to your admin and click bookings in the left hand menu.
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Booking Fee
You have the ability to enable a Booking Fee, which will be added to the booking value and shown at the checkout. Enabling a Booking Fee You can turn on the option for a Booking Fee by navigating to:
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Recent Bookings
Recent bookings is a useful section found in the dashboard of the admin section, which displays the 10 most recent bookings made on your website, including some vital information about them, such as
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Property Location
For each property you add to your site you will be asked to put in the location. This location will be used throughout the website, on the property listing page and you can decide whether you would
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Maintenance Mode
Maintenance mode is a way to temporarily prevent customers from accessing your website content, and rather displays a user-friendly message explaining that the website is currently under maintenance.
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Account Switching
We know it can be a pain having to log in separately on multiple websites. If you have more than one SCRUMPY website you can save time by quickly moving between the admins of the sites. You simply
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Payment Amount Selector
The payment page provides the lead booker with easily selectable options to choose the value of their payment. Depending on when the booking is placed, they may be presented with the following 3
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Banner Image Dimensions
Within SCRUMPY we have custom Themes, depending on the theme you're currently using for your holiday property website will depend on the size of the banner images used across the site. Kingston The
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Adjustments
You have the ability to add adjustments to a booking. This could be anything from a discount for a returning guest to an additional cost for a pull out bed. When you create an adjustment it up dates
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Listing Websites
The following websites will allow you to list your property and link back to your website for bookings. These are not OTA (On-line travel agencies) such as AirBnB or Booking.com but rather directory
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Owner Portal on Agency Websites
For agencies we have made it possible for property owners to have their own log in to the website for their specific property or properties. You wouldn't want or need them to have access to the
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Booking Notes
Within SCRUMPY you have the ability to be able to add Customer Notes, Owner Notes (if you are an agency and have owner logins) and Internal Notes. Customer Notes You have the ability to add customer
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Booking Communications
You have the ability to turn off communications on a per booking basis. You may want to do this for example if the booking was taken through an external listing website who will be handling the
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Apple Pay
Taking Payments via Apple Pay on the Web If your taking Payments via Stripe you're now also taking payment via Apple Pay. When paying via Apple Pay the customer only needs to supply the amount they
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COVID-19 Roadmap 2021
This article is accurate as on 23rd February 2021 and is specific to COVID-19 restrictions in England. The Government has published the 'COVID-19 response - Spring 2021' setting out the roadmap for
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Information Tags
You can use Information Tags to pull data from your booking system and insert it into the body of automated emails. This allows you to write what would appear to be a more personalised or bespoke
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Refunds
There are several ways of recording the return of funds against a Booking. The approach you take will mostly depend on how much the guest has already paid and whether this exceeds the Booking Total.
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Terms & Conditions Example
THIS IS AN EXAMPLE - SCRUMPY LTD TAKE NO RESPONSIBILITY FOR THESE TERMS & CONDITIONS. PLEASE SEEK LEGAL ADVICE BEFORE USING THESE TERMS AND CONDITIONS ON YOUR WEBSITE Booking Conditions PLEASE READ
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SCRUMPY Features
Current Feature List (14/04/17) Front End Web Site Lite Full Agency Bespoke Web Design or Choice of Template * * * Mobile Friendly Responsive design * * * Content management * * * Individual Property
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Full Amount Required Within Days
It's easy to set how many days before arrival the full payment is required to be made; this gives customers more flexibility and often contributes to more bookings. To enable this follow the steps
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Legal Company Name
The legal company name is the official name under which the business operates. This name may change over time; to update this information on our website, please follow the steps below. Site Settings
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Deleting a Gallery image
SCRUMPY makes it very easy to delete images you no longer wish to use from the property gallery, which can be achieved by following these steps: Login to Admin > Properties > Select desired Property
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ScrumpyLink
You can connect to a SuperControl calendar via ScrumpyLink; this integration allows for automatic updates to the website whenever dates become unavailable in SuperControl. SuperControl is a software
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Booking Communication
You can prevent email communication from going out to the Lead Booker via the Communication section of a booking. Simply go to Bookings > Edit/Details > scroll to the bottom, where you'll see two
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Joint Property Availability (JPA)
Given a property that can be divided up into sub properties, e.g. a multi-story building that can be divided into apartments it can be difficult to effectively manage the availability. We've built a