Search results for updating your homepage

230 articles found

• Property Features

  You have the ability to add features to easily point out the highlights of your property. There are two different types of features. Key Features These features are the stand out points of your

• Charging for Extra Guests

  You have the option to charge for additional guests on top of your standard pricing. You'll first need to make sure that your Maximum Occupancy exceeds your Base Occupancy to set how many Extra

• Override Calendar Colours

  Custom Calendar Colours Scrumpy offers the ability to customise your calendar colours in order to better suit your style and add a personalised touch to your website. You're able to select any colour

• Creating a Password

  When creating a password it can be quite difficult to come up with and also remember a 'strong' password. A strong password consists of at least 7 characters (the more characters the stronger the

• Property Sharing

  Within SCRUMPY you have the ability to share your property on to another SCRUMPY site. If you have multiple SCRUMPY websites you have the ability to share these properties between these free of

• SVG Logo upload

  It is recommended to have a logo uploaded to your site. You can find out more about logos here. You have the option of adding a .svg file in addition to a .jpg or .png - the .svg will be used on your

• Security Deposit Management

  Many property owners require a security deposit from their guests before they're due to arrive at the property. If your property does require a security deposit you will need to add it against the

• Override Content on a Shared Property

  Within SCRUMPY you have the ability to share your property on to another SCRUMPY site. If you have multiple SCRUMPY websites you have the ability to share these properties between these free of

• Booking Protect

  Summary: Booking Protect is a refund protection product offered to customers during the online booking process on your website. This optional product allows your guests to claim back a full refund on

• Adding a Housekeeper

  If you have a scrumpy Agency website then please see this article for adding a housekeeper: https://help.scrumpy.co.uk/article/213-adding-a-housekeeper-agency Within SCRUMPY you have the ability to

• Checkout options

  You can configure your checkout to allow guests to either place "Provisional Bookings" or "Bookings" via your calendar. A Provisional Booking is a partially complete Booking that is still awaiting

• Late Availability

  All SCRUMPY websites have a late availability page which you can get to by going to www.yourscrumpywebsite.co.uk/late-availability. The idea of this is to help you fill those last minute gaps in the

• Adding a logo

  Adding an appropriate logo to your website is crucial in today's world; one of the main reasons behind this, is to be viewed as a genuine and professional organisation. Here are some other important

• Reports Overview

  Availability Report - Especially useful for owners with multiple properties. This report gives you a visual representation of all your calendars in one place, allowing you to increase and decrease

• Adding a Photo to a Content Area

  Adding photos to your content is an important part of putting together an attractive, engaging website. The content editor on SCRUMPY enables you to add images in a number of ways alongside other

• iCal Integration With Third Party Websites

  Our iCal Integration allows you to export your properties availability to other websites and even your mobile phone! Time is Money At Scrumpy we understand just how hard it is for property owners to

• Destination Pages

  Destination Pages In order to improve search engine exposure for your website you can supply your own content to describe the area around your property. For example, in order to increase your search

• Empty Spam

  Any website enquiries that are identified as not genuine will be sent to your Spam folder - and unlike a genuine Enquiry, you will not receive an email notification for them. You can access your Spam

• Collecting Feedback

  Manually Sending Feedback Emails We have a final recommendation for bookings that have come from external channels. Once they have been added to your website, notifications disabled and then the

• Ratings & Awards

  There are various ratings and awards schemes that may be applicable for your property. From Visit Britain to AA awards we have given you the ability to add these against your property on the system.

• Alternative Directions

  If your property is difficult to get to and the Google Maps provided directions aren't accurate enough you can provide an alternate set of directions that will be given to the user in place of the

• Adding a Video to a Content Area

  You have the ability to add videos to content areas on your website. Firstly the video needs to be uploaded to a platform such as YouTube or Vimeo. Once it has been uploaded go to the content area in

• Creating a New User

  When using Scrumpy you must ensure that you have your own personal account. To set up your new user account navigate to the 'USERS' section within SCRUMPY. You should now see this screen as displayed

• Check in Details

  Your properties Check In Details should contain information for your guests as to what they expect upon arrival - how they collect the keys, whether they will be met by the owner/housekeeper, the

• Adding an image to a Room

  You can add Rooms to a Property to help provide more context to guests and help with booking management. This will in turn generate a page that appears on your website. We recommend that you add

• Dashboard

  At SCRUMPY there is a dashboard section you can access, which visually displays critical data about your website, such as the number of visits your website is getting each day. This also includes a

• Housekeeping Portal

  Within SCRUMPY you have the ability to assign housekeepers to your properties. Housekeepers will be able to see upcoming bookings within their portal accessing information about the booking that

• Offline Payment Instructions

  SCRUMPY gives you and your guests various options when it comes to making payments. If you opt to offer ' Offline' options, such as bank transfer and cheque, you can populate the Payment Instructions

• Booking Engine Checklist

  To use SCRUMPY's built-in booking engine you will need to populate some of the fields and parameters. Some of these will be set to a default, however you can amend the durations to tailor the system

• COVID-19 Looking Forward

  Article accurate as of 26th March 2020 Following on from our Advice for Property owners article, we continue to support our owners and the holiday property industry and are staying positive looking

• Quick Reply

  Quick Reply is a very useful tool within SCRUMPY that allows you to put together branded replies to enquiries that detail properties and their availability. Quick Reply can automatically compose an

• Taking Debit/Credit Card Payments via Stripe

  SCRUMPY integrates with Stripe to allow you to easily take online payments towards your bookings. You can learn more about Stripe here: https://stripe.com/gb Getting Started It's easy to start taking

• Offline Payment Notifications

  Unlike online payments (which are automatically updated via your website) offline payments are initially deemed as pending, as they need to be checked before they can be logged as received on the

• Wales Coronavirus 'Firebreak' Lockdown

  As of Friday the 23rd of October Wales will go into a national lockdown until the 9th of November which means people must stay at home except for very limited purposes. Unfortunately, this means that

• COVID-19 Reopening

  Article accurate as of 24th June 2020 Throughout lockdown we have been keeping a close eye on the Government advice and doing our best to provide you, as property owners, up to date, useful advice

• Going live

  Before a new SCRUMPY website can be published, and go live, the following key steps are required in the chronological order below: Populate and configure the Property Profile Choose how your guests

• Menu Management

  You have the ability to add, edit and delete items from the menu at the top of your SCRUMPY website. To do this you will need to log into your admin and go to Site Settings > Menu Here you will see

• Adding Owner Details

  Adding Owner Details When using SCRUMPY you must ensure that you have added yourself as an owner. This will allow SCRUMPY to display your contact details and website information. To add yourself as

• Making a Booking Offer

  'Booking Offers' are a great way of quickly reserving dates for a customer at a pre-agreed price, this can be useful when negotiating a price over the phone or in person since it frees you from

• External URL

  If you are not using SCRUMPY’s calendar and booking system, you can add an External URL to direct users to an external website for bookings. For example, the URL of your listing with an Online Travel

• Rebook a Previous Guest

  Within SCRUMPY you now have the ability to quickly create a booking for a guest that has previously stayed at your property. Viewing Bookings that are in the past To rebook those guests that have

• Adding a Housekeeper (Agency)

  The way in which you add housekeepers on agency websites differs slightly to that of a standard SCRUMPY website. To add a housekeeper to a property on an agency site you will need to go to your admin

• Google Analytics

  We create a Google Analytics account for every SCRUMPY website from the day it goes live. Google Analytics enables us to measure traffic to a website as well as showing us various reports to better

• Logging a Payment

  Its important to keep track of payments for your bookings to be able to accurately keep a record of who owes you money and who's all paid up. Its easy within Scrumpy to keep track of payments towards

• Latest COVID advice for property owners (MAY 2021)

  With restrictions continuing to ease across the UK we thought we'd gather the latest advice for property owners in terms of restrictions on stays in self catering accommodation. This advice is

• ⌛Payment Reminder

  Gentle reminder: Your payment for your booking is almost due.

• Chargeable Extras

  Many property owners offer various optional extras with stays at their property. This can be anything from local produce to luxury spa hampers. Chargeable extras allow you to offer extras to guests,

• 🎉Booking Confirmed

  Thank you for your payment. We have now confirmed your booking.

• Placing Bookings on Hold

  You have the ability to put bookings on hold, this may be because you haven't been able to get hold of your guest or you may be waiting on them for something such as a payment or maybe they are

• 💰Security Deposit Refund

  We're pleased to inform you that your deposit following your stay is being refunded