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151 articles found

  • COVID-19 September Update (Scotland)

    This article is specific to the Coronavirus advice for Scotland. For the latest information for England, Wales or Ireland please visit the relevant Gov website. On the 10th of September it was

  • COVID-19 September Update (England)

    This article is specific to the Coronavirus advice for England. For the latest information for Ireland, Scotland or Wales please visit the relevant Gov website. On Wednesday the 9th September, the

  • Override Meta Tags

    The Scrumpy platform automatically generates Meta tags for all of your pages. These help to organise and present your content to search engines so that they are more easily understood, an in turn

  • Adding Gallery Images

    Adding Images To Your Properties Gallery When advertising your holiday property we think it is essential that you upload as many images as you can within your gallery. We would advise that you

  • Adding a logo

    Adding an appropriate logo to your website is crucial in today's world; one of the main reasons behind this, is to be viewed as a genuine and professional organisation. Here are some other important

  • Updating Your Homepage: Fuji Theme

    There are various different sections on the homepage which you have the ability to change from your SCRUMPY admin. This varies from theme to theme but this help article is specifically about updating

  • Updating Your Homepage: Involve Theme

    There are various different sections on the homepage which you have the ability to change from your SCRUMPY admin. This varies from theme to theme but this help article is specifically about updating

  • COVID-19 September Update (Wales)

    This article is specific to the Coronavirus advice for Wales. For the latest information for England, Scotland or Ireland please visit the relevant Gov website. On Wednesday the 9th September, the

  • Updating Your Homepage: Bramley Theme

    There are various different sections on the homepage which you have the ability to change from your SCRUMPY admin. This varies from theme to theme but this help article is specifically about updating

  • COVID-19 Lockdown 3.0

    This article is relevant as of 5th Jan 2021 and specific to England, although restrictions are similar throughout the UK please check the relevant Gov website for your area. As of 4th Jan 2021 the

  • Updating Your Homepage: Royal Theme

    There are various different sections on the homepage which you have the ability to change from your SCRUMPY admin. This varies from theme to theme but this help article is specifically about updating

  • How to Create and Send Email Broadcasts

    Broadcasts are a great way to send emails to large audiences. SCRUMPY allows you to send broadcasts straight from your admin to your current subscribers. To start creating your broadcast you will

  • Things To Do

    Within SCRUMPY you have the ability to add local 'things to do' to your website. This provides your guests with a list of local attractions, places to eat etc. with directions and a link to the

  • Adding a Housekeeper (Agency)

    The way in which you add housekeepers on agency websites differs slightly to that of a standard SCRUMPY website. To add a housekeeper to a property on an agency site you will need to go to your admin

  • Customer Feedback

    Customer feedback is an essential way to help you and your customers. By both collecting and publishing feedback you will: Help you better understand your customers needs Give a way for your

  • Types of Agency Login

    If you have a SCRUMPY agency website then there are various methods for logging in depending on your role from agency users, to property owners to house keepers so we thought we would break them down

  • URL Redirects

    The URL redirect feature within SCRUMPY allows you to redirect traffic from your old website to your new website. For a website that previously had a lot of traffic and good search engine results this

  • Web Site Promotion Checklist.

    At SCRUMPY one of the most frequent questions we get is "how do I improve traffic to my web site?" We have put a huge amount of thought and time into this and have provided you with all the tools we

  • Onboarding FAQ

    SCRUMPY provides Property Owners, Managers, and Agencies with feature packed websites for holiday let properties. If you've not signed up yet, you can do so here GET STARTED Frequently Asked

  • Adding an image to a Room

    You can add Rooms to a Property to help provide more context to guests and help with booking management. This will in turn generate a page that appears on your website. We recommend that you add

  • Creating a Google+ Page For Your Property

    Google+ although not the most popular social network is very important in terms of getting your content out there and potentially improving your search presence to drive more customers to your

  • Premier Cottages Compliancy

    The Premier Cottages collective ask that certain requirements are met by their members and their websites. See below for how you can implement these requests onto your SCRUMPY website. Linking your

  • COVID-19: Next Steps

    Article accurate as of 28th May 2020We have been of course keeping an eye on the government advice in regards to when holiday accommodation providers are allowed to open again for business as usual.

  • Making Changes to Your Scrumpy Theme

    If you are using a SCRUMPY theme you can change your settings to tweak how your site appears via the Theme Management section of your Admin - You can even change your theme entirely! Theme Management

  • Setting up a Twitter Account For Your Property

    Having a Twitter page for your holiday property is a great way of reaching out to potential customers and increasing traffic to your holiday property website. We have come up with a simple guide on

  • COVID-19 Looking Forward

    Article accurate as of 26th March 2020 Following on from our Advice for Property owners article, we continue to support our owners and the holiday property industry and are staying positive looking

  • What changes will effect bookings

    Changing content in the admin section of the website will often have an effect on future bookings, existing bookings or both. Here is a list of the things that will affect bookings: Existing: T&C's

  • Homepage Meta Data

    Meta tags, specifically meta descriptions, offer concise, informative summaries of webpage content in search results, aiming to encourage users to click through to your site. Meta tags are crucial as

  • Credits

    The SCRUMPY platform autogenerates a terms and conditions page for your website (which includes the likes of your Privacy & Cookies policy). Here you will also find a Credits section, where you can

  • Footer

    The footer is a crucial section of every website located at the very bottom of the page, which includes information about the website's usability, copyright notice, and similar content. At Scrumpy,

  • Page URLs

    When you publish a website with Scrumpy, there are a number of autogenerated pages that your website will include. These are listed below, with a quick description of each: /admin - displays the

  • Maintenance Mode

    Maintenance mode is a way to temporarily prevent customers from accessing your website content, and rather displays a user-friendly message explaining that the website is currently under maintenance.

  • SCRUMPY Features

    Current Feature List (14/04/17) Front End Web Site Lite Full Agency Bespoke Web Design or Choice of Template * * * Mobile Friendly Responsive design * * * Content management * * * Individual Property

  • Email Verification

    Amazon SES Amazon SES is a scalable email service that enables sending mail from an application and it's utilised by your SCRUMPY website to send email notifications from the platform. This is a

  • Broadcast Templates

    Broadcasts are a great way to send emails to large audiences. Scrumpy allows you to send broadcasts straight from your admin to your current subscribers. To find out more about how you import

  • Booking Notes

    Within SCRUMPY you have the ability to be able to add Customer Notes, Owner Notes (if you are an agency and have owner logins) and Internal Notes. Customer Notes You have the ability to add customer

  • Testimonials

    Adding testimonials to your website is a simple process with a Scrumpy website, and it can be a very effective way to build trust and a reputation with a potential customer. This will therefore

  • Property Agreements

    You can define your own custom statements that guests must agree to before being able to book a property, For example "I agree to observe the Regulations and Conditions Governing the use of the

  • Alternative Directions

    If your property is difficult to get to and the Google Maps provided directions aren't accurate enough you can provide an alternate set of directions that will be given to the user in place of the

  • Latest COVID advice for property owners (MAY 2021)

    With restrictions continuing to ease across the UK we thought we'd gather the latest advice for property owners in terms of restrictions on stays in self catering accommodation. This advice is

  • SCRUMPY Subscription

    Within your SCRUMPY admin you can add or update your Subscription payment method. Updating Payment Details To amend or add the payment details you would like to use to pay for your SCRUMPY

  • Rooms

    It is highly recommended to include a small section about each room, accompanied by a photo, to enhance the clarity of the property description. The room description will appear as follows: In order

  • Refunds

    There are several ways of recording the return of funds against a Booking. The approach you take will mostly depend on how much the guest has already paid and whether this exceeds the Booking Total.

  • External URL

    If you are not using SCRUMPY’s calendar and booking system, you can add an External URL to direct users to an external website for bookings. For example, the URL of your listing with an Online Travel

  • Property Banner Images

    Property Banner Images appear at the top of your website for any Property related pages, such as the Overview, Calendar, Gallery and Things To Do etc. If you haven't specifically uploaded any Banner

  • Unavailable Dates

    Unavailable dates can be used when the property isn't available and there can be no bookings made during this period. We often see this section being used when the property is being refurbished or the

  • Writing your Booking Terms & Conditions

    DISCLAIMER: SCRUMPY takes no responsibility for the following suggestions, and recommends that all businesses seek legal advice when writing their own terms and conditions. T’s & C’s for your

  • Late Availability

    All SCRUMPY websites have a late availability page which you can get to by going to www.yourscrumpywebsite.co.uk/late-availability. The idea of this is to help you fill those last minute gaps in the

  • Adjustments

    You have the ability to add adjustments to a booking. This could be anything from a discount for a returning guest to an additional cost for a pull out bed. When you create an adjustment it up dates

  • Ratings & Awards

    There are various ratings and awards schemes that may be applicable for your property. From Visit Britain to AA awards we have given you the ability to add these against your property on the system.